CC-BY-NC-NDĐorđević, PredragPanić, MarijaNikolić, ĐorđeMihajlović, IvanŽivković, Živan2023-12-272023-12-272012https://repozitorijum.tfbor.bg.ac.rs/handle/123456789/4961abstractenThe influence of EFQM business excellence model on the employee loyalty. A study on the banking sector in SerbiaconferenceObject