ARRArsić, SanelaRadić, AleksandraJovanović, IvanBogdanović, Dejan2025-01-082025-01-082024978-86-900497-6-9https://www.konferencija2023.komorapirot.com/pdf/Zbornik2024.pdfhttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/5944The Fourth Industrial Revolution is about the use of digital technologies to transform traditional industries. This wave of digitalization is characterized by the convergence of different technologies that blur the boundaries between the digital, biological and physical environments. The advent of Industry 4.0 has given rise to new technologies that enable companies to monitor, integrate and track their processes through integrated digital systems. To effectively overcome the hurdles and take advantage of the opportunities that the „digitized age“ brings, companies must have access to high-quality information systems. Therefore, this research aims to provide insights into user attitudes towards SAP/ERP enterprise software that meets the needs of organizations in the context of Industry 4.0. The work contributes to increasing knowledge about the practical aspects of implementing SAP/ERP business software in the specific context of Industry 4.0 in Serbia, with a focus on user attitudes. The results may have implications for companies, policy makers and researchers interested in the digital transformation of the industry.en-USIndustry 4.0SAP/ERPdigital technologiesBusiness process managementcompaniesconferenceObject