CC-BY-NC-NDRajić, TamaraMilošević, IsidoraRiznić, DejanMihajlović Ivan, Živković Živan, Milijić Nenad, Nikolić Đorđe2023-12-272023-12-272014978-86-6305-019-8http://menadzment.tf.bor.ac.rs/wp-content/uploads/2014/05/IMKSM14_Zbornik-celih-radova.pdfhttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/4847abstracten"An examination of the determinants and effects of retail customer satisfaction"conferenceObject