Importance-performance approach as a means of higher education service quality evaluation, an exploratory study

CC-BY-NC-NDĆuzović, SretenRajić, TamaraMilijić, NenadŽivković, DraganaDževad Zečić2023-12-272023-12-272011ISSN 1840-4006https://repozitorijum.tfbor.bg.ac.rs/handle/123456789/5035abstractenImportance-performance approach as a means of higher education service quality evaluation, an exploratory studyconferenceObject