Multiple-criteria analysis of the employee satisfaction level at healthcare facilities during the pandemic

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dc.citation.epage578
dc.citation.issue2
dc.citation.rankM23
dc.citation.spage571
dc.citation.volume30
dc.contributor.authorMladenović-Ranisavljević, Ivana
dc.contributor.authorStefanović, Violeta
dc.contributor.authorUrošević, Snežana
dc.contributor.authorIlić Stojanović, Snežana
dc.date.accessioned2024-11-06T11:46:25Z
dc.date.available2024-11-06T11:46:25Z
dc.date.issued2024
dc.description.abstractDue to the pandemic, the entire staff employed in healthcare institutions were directly exposed to longer working hours and unstable working conditions. Based on these facts, the research in this article aims to find out more about employees’ satisfaction with working conditions and management’s engagement in preserving their health and safety. Thus, a multiple-criteria decision analysis (MCDA) model based on the analyzed attitudes and opinions of employees was formed to reveal the interdependencies between working conditions resulting from the undertaken management activities, employee satisfaction and workplace safety. The results show that both nurses and drivers were least satisfied with working conditions during the pandemic while indicating those workplaces to be the most endangered. Additionally, the proposed model can be successfully applied to any type of organization to identify insufficiently effective management activities, address them accordingly and thereby improve the level of employee satisfaction.
dc.identifier.doi10.1080/10803548.2024.2325792
dc.identifier.issn1080-3548
dc.identifier.urihttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/5890
dc.language.isoen
dc.publisherTaylor & Francis
dc.rights.licenseARR
dc.rights.uriAll rights reserved
dc.sourceInternational Journal of Occupational Safety and Ergonomics (JOSE)
dc.subjectoccupational health and safety
dc.subjectmultiple-criteria analysis
dc.subjectemployee satisfaction
dc.subjecthealthcare facilities
dc.titleMultiple-criteria analysis of the employee satisfaction level at healthcare facilities during the pandemic
dc.typearticle
dc.type.versionpublishedVersion

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