The effect of IT tools on knowledge management practices in Carnival Cruise Lines: Moderating role of job position

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dc.citation.epage121
dc.citation.rankM33
dc.citation.spage109
dc.contributor.authorGolubovic Corcione, Sanela
dc.contributor.authorJovanović, Ivan
dc.date.accessioned2025-01-10T11:58:33Z
dc.date.available2025-01-10T11:58:33Z
dc.date.issued2024
dc.description.abstractRapid development of technology, and dynamic surroundings created a need for a organizational strategy based on knowledge management and usage of IT tools, which can create organizational knowledge that will further positively impact organizational performances. Therefore, this study was conducted with the aim of examining the relationship between IT tools (basic and advanced) and knowledge management (KM) in Carnival Cruise Lines company. And analysing how job position as a moderator variabile, affects the relation between IT tools and KM. The primary data were collected through a questionnaire survey from 247 participants employed on board three Carnival Cruise Lines ships. The questionnaire was developed based on past research. The collected data was processed using the PLS-SEM software. The results showed that IT tools (basic and advanced) have a statistically significant and positive influence on KM. Futheremore, it was found that job position does not moderating the relationship between IT basic tools and KM. On the other side, results suggesting that the relationship between IT advanced tools and KM is moderated by the categorical variable job position. However, the research is limited to Carnival Cruise Lines in Miami, FL, USA, only. Future research may examine studied variables in another industry, context.
dc.identifier.isbn978-86-87175-45-7
dc.identifier.urihttps://edtech.link-conference.org/linkitedtech24/
dc.identifier.urihttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/5948
dc.language.isoen
dc.publisherUniversity Business Academy in Novi Sad, Faculty of Contemporary Arts, Belgrade
dc.rights.licenseARR
dc.rights.uriAll rights reserved
dc.source2nd LINK IT & EdTech International Scientific Conference - LINK IT&EdTech24, Belgrade, Republic of Serbia, May 24-25, 2024
dc.subjectInformation Technology (IT)
dc.subjectIT tools
dc.subjectKnowledge Management
dc.subjectPLS-SEM
dc.subjectModerating effect
dc.titleThe effect of IT tools on knowledge management practices in Carnival Cruise Lines: Moderating role of job position
dc.typeconferenceObject
dc.type.versionpublishedVersion

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