Influences of critical events and inappropriate behaviour of stakeholders on service process management

dc.citation.rankM33
dc.contributor.authorJevtić, Adrijana
dc.contributor.authorRiznić, Dejan
dc.date.accessioned2023-12-26T09:42:48Z
dc.date.available2023-12-26T09:42:48Z
dc.date.issued2020
dc.description.abstractabstract
dc.identifier.urihttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/2846
dc.language.isoen
dc.rights.licenseCC-BY-NC-ND
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.sourceIMCSM Proceedings
dc.titleInfluences of critical events and inappropriate behaviour of stakeholders on service process management
dc.typeconferenceObject
dc.type.versionpublishedVersion

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