Leadership for Quality 4.0 Improvement, Learning, and Innovation

dc.citation.epage329
dc.citation.issue3
dc.citation.rankM23
dc.citation.spage313
dc.citation.volume35
dc.contributor.authorGlogovac, Maja
dc.contributor.authorRuso, Jelena
dc.contributor.authorArsić, Sanela
dc.contributor.authorRakić, Ana
dc.contributor.authorMilošević, Isidora
dc.date.accessioned2023-12-25T21:41:44Z
dc.date.available2023-12-25T21:41:44Z
dc.date.issued2023
dc.description.abstractIn modern business, Industry 4.0 has brought in a technological transformation in which digital technologies provide improving quality in many aspects. Therefore, this research aims to explore the influence of leadership on quality achievements within Industry 4.0, connoting Quality 4.0. Accordingly, this research observes the mutual relations among all QMS elements encompassed in ISO 9004:2018 in the context of Quality 4.0. The developed research model consists of one independent variable: Leadership; and five dependent variables: Context and Identity; Resource Management; Process Management; Performance Management; Improvement, Learning, and Innovation. The survey is carried out through a questionnaire distributed among 345 companies of different types, ages, sizes, and industries. Gathered data are analyzed using structural equation modeling (SEM) to perceive relationships between the variables. Findings indicate a direct positive influence among all observed variables, except the influence of Process Management on Improvement, Learning, and Innovation as Quality 4.0 achievements. The findings could have significant implications on leaders’ knowledge on investigating a roadmap to implement the well-based QMS to achieve sustainable results in Quality 4.0 improvement, learning, and innovation.
dc.identifier.doi10.1080/10429247.2022.2108668
dc.identifier.issn1042-9247
dc.identifier.issn2377-0643
dc.identifier.urihttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/717
dc.language.isoen
dc.publisherTaylor and Francis, United Kingdom
dc.rights.licenseARR
dc.sourceEngineering Management Journal
dc.subjectIndustry 4.0
dc.subjectLeadership
dc.subjectImprovement
dc.subjectLearning
dc.subjectInnovation
dc.titleLeadership for Quality 4.0 Improvement, Learning, and Innovation
dc.typearticle
dc.type.versionpublishedVersion

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