Regional variations in digital transformation: the impact of industry 5.0 on business quality performance

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dc.citation.epage1899
dc.citation.issue15-16
dc.citation.rankM22
dc.citation.spage1879
dc.citation.volume35
dc.contributor.authorRuso, Jelena
dc.contributor.authorMilošević, Isidora
dc.contributor.authorStojanović, Anđelka
dc.contributor.authorGlogovac, Maja
dc.contributor.authorRakić, Ana
dc.contributor.authorArsić, Sanela
dc.date.accessioned2024-12-30T10:28:06Z
dc.date.available2024-12-30T10:28:06Z
dc.date.issued2024
dc.description.abstractAfter criticism of the technological orientation of Industry 4.0, many authors began to highlight the importance of Industry 5.0, which considers human-oriented values. This opened space for a lot of research on how people perceive new technologies in this environment and their relationship with the new paradigm – Industry 5.0. The paper aims to examine the relationship between familiarity with Industry 5.0 and business quality performance in SMEs through the workers’ perception of digitalisation (attitudes toward digitalisation, digitalisation usage behaviour, and digitalisation behavioural intentions). The results were obtained through a questionnaire conducted in six European countries divided into two groups according to familiarity with Industry 5.0 employing Multi-Group Confirmatory Factor Analysis (MGCFA). The findings implied the existence of significant relationships between familiarity with Industry 5.0 and quality performances through certain mediating variables. Additionally, a difference was established between the two groups of countries: High Familiarity Level and Low Familiarity Level. These conclusions benefit SMEs by facilitating change and technology adaptation. Positive perceptions drive the gradual adoption of digitalisation, boosting competitiveness through agility, innovation, and efficiency. The research offers insights for practitioners and policymakers to enhance SMEs’ competitiveness in Industry 5.0.
dc.description.sponsorshipThe research presented in this paper was carried out with the financial support of the Ministry of Education, Science and Technological Development of the Republic of Serbia within the framework of financing scientific research work at the University of Belgrade, Technical Faculty in Bor, in accordance with the contract with registration number 451-03-65/2024-03/200131.
dc.identifier.doi10.1080/14783363.2024.2416171
dc.identifier.issn1478-3363
dc.identifier.issn1478-3371
dc.identifier.urihttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/5938
dc.language.isoen
dc.publisherTaylor & Francis
dc.rights.licenseARR
dc.rights.uriAll rights reserved
dc.sourceTotal Quality Management & Business Excellence
dc.subjectIndustry 5.0
dc.subjectworkers’ perception
dc.subjectbusiness quality performance
dc.subjectMGCFA
dc.titleRegional variations in digital transformation: the impact of industry 5.0 on business quality performance
dc.typearticle
dc.type.versionpublishedVersion

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