Ranking Western Balkan countries according to the digital skills among older people
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Date
2024
Authors
Voza, Danijela
Fedajev, Aleksandra
Journal Title
Journal ISSN
Volume Title
Publisher
Obuda University, Keleti Faculty of Business and Management, Budapest, Hungary
Source
MEB 2024 - 22nd International Conference on Management, Enterprise, Benchmarking. Proceedings II., 19-20 April, 2024, Budapest, Hungary
Volume
2
Issue
Abstract
The twenty-first century brought accelerated technological progress and the need for adequate knowledge and skills that enable inclusion in contemporary trends. Having digital skills is considered an essential life competence. Their lack can increase the risk of social exclusion of already vulnerable social groups, such as people with disabilities, migrants, older adults, etc. Older adults mostly need help to use modern information and communication tools independently, which is why they cannot benefit from the advantages of the digital world. Regarding digital transformation, the entire Western Balkans region is far behind the European Union countries. This state additionally emphasizes the urgency of systemic and institutional action towards raising the digital expertise of the older population in this area. The goal of this work is to rank the Western Balkans countries based on the digital competences of the population older than 55 years. The database was created using statistical data from the EU database about individuals' digital skills in 2021. For the purpose of this study, the PROMETHEE II method was used. The obtained results indicate which of the analyzed countries should make the most effort in improving digital skills of older adults.
Description
Keywords
digital competences, digital skills, older population, Western Balkan countries
Citation
DOI
Scopus
ISSN
ISBN
978-963-449-362-4
License
ARR