Research on the impact of business process management on the success of companies in Serbia

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dc.citation.epage539
dc.citation.issue1
dc.citation.rankM33
dc.citation.spage527
dc.citation.volumeXIX
dc.contributor.authorMilan, Ilić
dc.contributor.authorUrošević, Snežana
dc.contributor.authorVuković, Milovan
dc.date.accessioned2023-12-26T08:48:30Z
dc.date.available2023-12-26T08:48:30Z
dc.date.issued2023
dc.description.abstractThe subject of research in this paper is determining the maturity of companies in terms of business success in Serbia and their understanding of business processes. The objectives of the research have defined how employees in companies understand business processes and whether employees are divided into process teams where the owner of the process is clearly defined. The survey was conducted in 73 companies in Serbia, where the results were obtained through the survey method, after which an analysis of the state of understanding of business processes was carried out. The survey covers state and private enterprises, i.e. small, medium and large enterprises. The obtained results tell us that there is a culture of understanding and applying management processes, but that some employees in the organization in lower positions in the company still do not sufficiently understand or apply them.
dc.identifier.isbn978-86-6305-136-2
dc.identifier.issn2620-0597
dc.identifier.urihttps://mksm.tfbor.bg.ac.rs/downloads/2023/IMCSM_2023_Book_of_proceedings_Issue_1.pdf
dc.identifier.urihttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/2460
dc.language.isoen
dc.publisherUniversity of Belgrade, Technical Faculty in Bor
dc.rights.licenseCC-BY-NC-ND
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.sourceIMCSM23 proceedings - XIX International May Conference on Strategic Management, May 25, 2023, Bor, 2023, 527-539
dc.subjectThe owner of the process
dc.subjectbusiness teams
dc.subjectPoll
dc.titleResearch on the impact of business process management on the success of companies in Serbia
dc.typeconferenceObject
dc.type.versionpublishedVersion

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