Importance-performance approach as a means of higher education service quality evaluation, an exploratory study
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Date
2011
Authors
Ćuzović, Sreten
Rajić, Tamara
Milijić, Nenad
Živković, Dragana
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Publisher
Ekonomski fakultet Univerziteta u Zenici
Source
4th Business Development Conference 2011 – Economic Policy and Small-Medium Enterprises - Proceedings
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Abstract
abstract
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Scopus
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ISBN
ISSN 1840-4006
License
CC-BY-NC-ND