Examination of the TAM model external factors' influence on the perceived ease of use: The case of SAP ERP system

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dc.citation.epage166
dc.citation.issue1
dc.citation.rankM33
dc.citation.spage158
dc.citation.volumeXX
dc.contributor.authorRadić, Aleksandra
dc.contributor.authorArsić, Sanela
dc.contributor.authorNikolić, Đorđe
dc.date.accessioned2024-12-17T11:30:50Z
dc.date.available2024-12-17T11:30:50Z
dc.date.issued2024
dc.description.abstractThis paper examines the influence of the external factors of the Technology Acceptance Model (TAM) on the perception of SAP system usability. TAM is a theoretical framework often used to analyze technology acceptance, while the SAP system is a complex Enterprise Resource Planning (ERP) system widely used in organizations. The external factors considered in this research are system complexity, system performance, user manual, social impact and work compatibility. A questionnaire was used to analyze the data using the structural equation modeling (SEM) technique. The results show that of the five external factors mentioned, only two factors have a statistically significant influence on perceived ease of use, namely system complexity and system performance. By considering external variables, these results can provide a deeper understanding of users' attitudes towards SAP ERP. This can help to better analyze and interpret the research results and suggest more effective strategies for the implementation and adoption of the system in companies.
dc.identifier.doi10.5937/IMCSM24016R
dc.identifier.isbn978-86-6305-150-8
dc.identifier.issn2620-0597
dc.identifier.urihttps://mksm.tfbor.bg.ac.rs/downloads/2024/IMCSM24_Book_of_proceedings_Issue_1.pdf
dc.identifier.urihttps://repozitorijum.tfbor.bg.ac.rs/handle/123456789/5922
dc.language.isoen
dc.publisherUniversity of Belgrade, Technical Faculty in Bor
dc.relation.ispartofXIX International May Conference on Strategic Management – IMCSM24 Proceedings - zbornik radova
dc.rights.licenseCC-BY-NC-ND
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.source[XX] International May Conference on Strategic Management – IMCSM24, May 31, 2024, Bor [Elektronski izvor]
dc.subjectSAP
dc.subjectERP
dc.subjectTAM
dc.subjectexternal factors
dc.subjectsurvey
dc.titleExamination of the TAM model external factors' influence on the perceived ease of use: The case of SAP ERP system
dc.typeconferenceObject
dc.type.versionpublishedVersion

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